Terms & Conditions
Please read through the following Terms and Conditions of Sale and Purchase ("Terms") carefully. They comprise the terms on which you are permitted to purchase items from Cinebook Ltd on this website (the "Website"). If you submit an order for any item advertised for sale on this Website, this shall be taken to constitute acceptance by you of these Terms:
Orders
We are happy to supply books to all customers, provided that payment is made in advance. All orders should be referred to Cinebook by any of the following methods:
Email: order@cinebook.co.uk
Click here for full details on how to contact our office, our opening hours, or for our Company registration number and VAT number.
Bookstores & Libraries
Click here for Bookstores & Libraries special conditions.
Schools
Click here for schools special conditions.
Payment
Debit/Credit Card: We are pleased to accept payment by credit card or debit card. The credit cards and debit cards that we will accept are those listed on this Website.
Delivery Charges
Delivery is FREE for orders of 10 books or more in the UK.
These are our delivery charges in GB pounds sterling (£).
To work out the total delivery charge (ex VAT) you’ll have to pay, add up both columns for your region.
| Region | Charge per Order | Plus | Charge per Item |
|---|---|---|---|
| UK | £7.50 | + | £0.50 |
| European Union | £10.00 | + | £2.00 |
| Rest of the World | £14.00 | + | £4.00 |
If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Cinebook has no control over additional charges in relation to customs clearance. Cinebook recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer.
Delivery Times
The time and method for delivery will be at our discretion. Time for delivery shall not be of the essence.
UK – Your order should reach you within 6-8 working days.
European Union – Your order should reach you within 10-14 working days.
Rest of the World - Your order should reach you within 14-18 working days.
Returns Policy
All orders are supplied on a firm sale basis.
Returns will only be authorised if they satisfy the following conditions:
- Result of our error.
- The item was damaged before it reached you.
Please send the package to the following address stating customer order number and reason for return.
CINEBOOK Ltd 56 Beech Avenue, Chartham CANTERBURY KENT CT4 7TAAs soon as we will receive your parcel, we will refund the postage costs.
Price
The price of each Product shall be the recommended retail price for that Product (disregarding any special offers, promotions or other discounts) that is quoted on this Website on the date you place your order, subject to any inadvertent pricing errors (whether technical or otherwise) by us.
The price of any Product excludes the cost of postage, packaging and delivery. The costs of postage and packaging will be specified on this Website and are your responsibility. The cost of delivery to the delivery address you specify in your order form and we acknowledge in our Confirmation (the "Premises") will be your responsibility. The method of delivery and packaging applicable will be those quoted on this Website on the date of the order.
The price of the Products is inclusive of any applicable Value Added Tax.
We reserve the right to revise the price of any items on this Website without notice. We also reserve the right to refuse to supply to you, whether you are an individual or company, for whatever reason.
Intellectual Property
All intellectual property and other proprietary rights (including, but not limited to, brand names, product names, copyright and trade marks) and all technical, business or similar information (including, but not limited to, all designs, documents and other materials relating to the Products) used in the Products (together "the Intellectual Property") are and shall remain the property of us or of our licensors.
All Website design, text and graphics appearing on this Website and the selection or arrangement thereof are the copyright of us or of our licensors. Permission is granted to print once in hard copy portions of this Website for the sole purpose of placing an order with or using this Website as a shopping resource. Any other use of materials on this Website (including reproduction for purposes other than those noted above and modification, distribution, or republication in any form or media) without our prior written permission is strictly prohibited.
We are the owner of the CINEBOOK Ltd trademarks and get-up. Any other trademark materials, including, but not limited to, product names and company names or logos cited herein are the property of their respective owners.
